Home/Industries

Who we work with

Trades and offices that cannot afford a slow Tuesday.

Twenty years in the same corner of Wisconsin and Illinois means we have already seen your software, your compliance rules and your busiest week.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

Independent insurance agencies

Agency management systems, carrier portals and E&O exposure when data goes missing.

Applied Epic and TAM · HawkSoft, EZLynx, QQCatalyst

How we help

Financial services and advisors

SEC and FINRA record-keeping, AI policy, and a client base that expects discretion.

Microsoft 365 with retention and compliance · Redtail, Wealthbox, Salesforce

How we help

Construction and trades

Estimating software in the office, tablets in the field, and a server nobody wants to babysit.

Sage 100 Contractor and Sage 300 CRE · Procore, Buildertrend, CoConstruct

How we help

Manufacturing and machining

ERP on the shop floor, CAD workstations, and machines that talk to a network from 2009.

Epicor, JobBOSS, Global Shop, E2 · Microsoft Dynamics (GP, Business Central)

How we help

Trucking and transportation

Dispatch and ELD systems that cannot go down at 5 a.m., and drivers on cheap tablets.

McLeod, TMW, Trimble · ELD and telematics platforms

How we help

Hotels and marinas

Guest Wi-Fi, point of sale, property management, and a July weekend that tests all three.

Property management systems · Point of sale and restaurant systems

How we help

Aggregate and concrete

Scale houses, plant controls and dispatch, spread across pits that are not on any map.

Command Alkon · Quadrel

How we help

Food manufacturing

Traceability records, line PCs in wet rooms, and audits that arrive without warning.

ERP and inventory for food producers · Label and traceability systems

How we help

Auto dealers and repair shops

DMS vendors, diagnostic laptops, and manufacturer compliance checklists.

Tekmetric · NAPA TRACS

How we help

Law firms

Document management, court e-filing, and confidentiality you can prove.

NetDocuments, iManage, Worldox · Clio, Tabs3, PCLaw, PracticeMaster

How we help

Churches, schools and nonprofits

Volunteers on personal devices, donor data, and budgets that make every purchase count.

Church and donor management systems · Google Workspace and Microsoft 365 nonprofit editions

How we help

Why it matters

Generic IT companies learn your business on your dime.

Every industry has a system it cannot live without, a busy season it cannot lose, and a compliance rule that arrives without warning. Twenty years in one region means we have already met yours.

Mike C. was spot on. Needed assistance setting up a software license with a third-party vendor. Mike was on time for the pre-arranged meeting and completed the install with no issues. After the install the vendor commented on how easy it went. Mike knew where everything needed to go and facilitated his end without flaw.
Jarad, HVAC contractor · Gold Star survey
Mike Chastainabout Mike Chastain, Engineering Team
I was happy to get a fast fix because I am in the middle of routing and needed my computer fixed fast. Thank you so much.
Kathy, Olson Transportation · Gold Star survey
It was great to have a conference call between Midwest IT and our software vendor to resolve this issue. Draven was persistent, resourceful and patient to solve the problem, and he did! I felt confident this issue would be resolved so I could have a successful event.
Ann, Geneva Lakes YMCA · Gold Star survey
Draven Rutheabout Draven Ruthe, Service Team
“
Draven was able to restore the functionality of the Excel macro and resolve the issue with the Project Tracker file. He communicated clearly throughout the process and explained the remaining issue. Although one template issue was not fully resolved, he provided recommendations for next steps and offered additional assistance. I appreciate his help and responsiveness.
Vanya, engineering firmFrom a ticket survey, 2026
"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency

Talk to a partner, not a sales script.

Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.