Industries
IT for law firms
Document management, court e-filing, and confidentiality you can prove. We have supported businesses like yours since 2005, and we know where the trouble starts.
What breaks, and when
The document management system is the firm. It has to be fast, searchable, backed up and accessible from home and from court.
E-filing, e-discovery and client portals each bring their own security demands, and clients increasingly ask for proof, not promises.
Migrations to cloud document management can carry hidden costs, like paying to import an archive only to archive it back out.
Attorneys work from everywhere: home, court, a client's conference room. Each of those places is a security decision the firm has to make on purpose.
What we do differently
We serve small firms, specialized practices and large firms with a nationwide presence. We have worked out leaner migration paths using a document vendor's own tooling and saved a firm a wasteful import. We treat confidentiality as something you can demonstrate: access logs, retention, encryption, and a written program.
Attorneys and staff at the firms we support describe our team as efficient and caring in the same sentence, which is what a firm needs from the people who can see its files.
What clients in law firms say
"Kristen is always fantastic. She knows exactly what to do, is efficient, and professional but caring."
Jody, law firmMeet Kristen Gold Star survey"Ryan was a fantastic help with my several issues and even identified other issues I was unaware of and resolved them as well."
Ethan, law firmMeet Ryan Gold Star survey"Draven persevered through many steps and conducted research to work through the account setup issue I was having after getting a new phone. He was fantastic, as always!"
Emily, law firmMeet DravenA backup that has never been restored is a hope, not a plan. Ask for the date of the last tested restore.
What to actually test TechnologyMulti-factor on email but not on the remote gateway is a locked front door with the back door open. Do all of them.
Multi-factor everywhereCompliance, insurance and audits
Professional responsibility rules require reasonable measures to protect client confidentiality, and state bars have made clear that reasonable now means encryption, access control and competence with the technology in use. Corporate clients send outside counsel guidelines with specific security requirements, and cyber insurers ask the same questions. We build to those requirements and keep the evidence so the firm can answer a client's security questionnaire without guessing.
Your first sixty days with us
Inventory where client files live and confirm every location is backed up, encrypted and access-logged.
Set up secure remote access for attorneys from home and court on managed devices.
Review the document management system's vendor plans and any migration on the horizon.
Software we already know
Not on the list? Ask. We have probably seen it.
Stories from this kind of work
Questions we get asked
Can you migrate our document management system to the cloud?
Yes, and we will look for the cheapest correct path first. Vendor import services are sometimes the right answer and sometimes an expensive detour.
A corporate client sent outside counsel security guidelines. Can we meet them?
Usually, and often you already do. We will go through them line by line and tell you what is already true and what needs work.
- A technician who knows your setup takes every request. Not a dispatcher, not a queue.
- Every closed ticket is surveyed and a partner reads every response.
- 99.5% of surveys come back positive.
- Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.
"Kristen is always fantastic. She knows exactly what to do, is efficient, and professional but caring."
Jody, law firmTalk to a partner, not a sales script.
Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.