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Where we work

Home is Pell Lake, Wisconsin. The work is wherever it is needed.

With clients in twelve states, and in Mexico and Germany, we go wherever we are needed, virtually or in person. Our main in-person service area is roughly a triangle between Madison, Milwaukee and northern Illinois, everything in between, and anywhere within about a two-hour drive of Pell Lake. Everyone's situation is unique, so contact us and we will clarify how and where we can help.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

Onsite plan

Within two hours of Pell Lake

Madison, Milwaukee, northern Illinois and everything in between. A technician in your building when hands are needed, hardware driven over rather than shipped, and a person who has stood in your server room coordinating your next move.

Lake GenevaPell LakeGenoa CityTwin LakesWilliams BayFontanaWalworthBurlingtonElkhornDelavanKenoshaRacineAntiochRichmondMcHenryWoodstockMilwaukeeWaukeshaMadisonJanesvilleBeloitRockford

Walworth County, WI · Kenosha County, WI · Racine County, WI · Lake County, IL · McHenry County, IL · Milwaukee County, WI · Waukesha County, WI · Dane County, WI · Rock County, WI · Winnebago County, IL

The Midwest IT team and truck

Cloud plan

Anywhere in the country

The cloud plan serves businesses anywhere in the United States, including the twelve states we are already active in. Each state page below covers the cities and counties we serve there, the industries we know, and the state's own data and breach laws that your IT has to satisfy.

Clients today are in Wisconsin, Illinois and Michigan, and on the cloud plan in New Mexico, Florida, Kansas, Maine, Texas, California, Colorado, South Dakota, North Dakota, plus Mexico and Germany.

"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company

Anywhere in the country?

Tell us where you are. The cloud plan puts the same team on the phone whether you are in Kenosha or Cedar Rapids.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.