IT services in Minnesota

Managed IT for Minnesota businesses.

Minnesota businesses are on the cloud plan: the Twin Cities, Rochester, Duluth and St. Cloud, supported remotely from Wisconsin by the same technicians, with hardware configured in our shop and shipped ready to plug in. Onboarding is the same written thirty-day sequence; it just happens over a screen share instead of across a desk.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

Minnesota's economy looks like ours with more medical devices in it: precision manufacturing, financial services, insurance, agriculture-adjacent businesses and a large nonprofit sector. The compliance questions are familiar, and Minnesota added a consumer privacy law in 2025 that changes the paperwork for the larger businesses we support.

Cities and metros we support in Minnesota

Minneapolis and St. Paul

Financial services, professional firms, manufacturers and nonprofits across Hennepin and Ramsey counties. Cloud plan with same-day remote response.

Rochester

Medical device suppliers and the businesses that grow around a major medical employer. Vendor management and compliance documentation are most of the work.

Duluth and the north

Transportation, shipping and manufacturing. Dispatch-hour support that does not care what time zone the helpdesk is in.

St. Cloud and Mankato

Manufacturers, contractors and family businesses on the cloud plan.

The southwest suburbs

Bloomington, Eden Prairie and the corporate corridor. Co-managed IT for companies with one internal IT person.

Counties

Hennepin CountyRamsey CountyDakota CountyAnoka CountyWashington CountyOlmsted CountySt. Louis CountyStearns County

Not listed? The cloud plan covers all of Minnesota.

Minnesota data and breach laws your IT has to satisfy

The Minnesota Consumer Data Privacy Act took effect on July 31, 2025. It applies to businesses that process personal data of 100,000 or more Minnesota consumers, or 25,000 with a quarter of revenue from selling data, so most small businesses are below its threshold, but it also requires a documented data inventory and privacy program for those it covers. Minnesota's breach notification statute applies to everyone. Either way the practical controls are the same ones insurers ask about, and we build them and keep the evidence.

How the cloud plan works in Minnesota

Onboarding follows the same written sixty-day plan as every client: transition prep and hardware ordering thirty days out, discovery and software twenty days out, hardware installed a week before day zero, a kick-off, and a check-in at sixty days. Support is by phone and email to a technician, not a queue. Hardware is configured and tested in our Wisconsin shop and shipped ready to plug in, with a technician on the phone when it arrives. Project visits are quoted case by case.

Questions from Minnesota businesses

Can a Wisconsin IT company really support us in Minneapolis?

Yes. The cloud plan was designed for exactly this: remote helpdesk, monitoring, Microsoft 365, backup and security, with hardware shipped configured. Several of our clients are in other states.

What about onsite work in Minnesota?

Day-to-day support is remote. Project visits are quoted case by case.

The Midwest IT helpdesk
Why people switch to us
  • A technician who knows your setup takes every request. Not a dispatcher, not a queue.
  • Every closed ticket is surveyed and a partner reads every response.
  • 99.5% of surveys come back positive.
  • Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.

"I could tell that the tech working on my computer tried multiple things until something worked. Love seeing that."

Alfredo, engineering firm

In Minnesota?

Call 877-620-0026, option 2. A partner calls back the same business day.

Talk to a partner
"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group

Managed IT in Minnesota, from people who get back to you.

Tell us where you are and what is going on. The cloud plan puts the same team on the line whether you are in Minneapolis or St. Paul.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
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