The onsite plan
What we do when we physically come to you.
For businesses within about two hours of our Pell Lake office: Madison, Milwaukee, northern Illinois and everything in between. Everything in the cloud plan, plus hands in your building.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Who it is for
Businesses within driving distance of Pell Lake who have servers, network gear, printers, phones and people in a building that needs looking after. Everything in the cloud plan, plus scheduled visits, emergency onsite response, and the server, network and cabling work that needs a person in the building. Gear is configured and tested in our shop before it ships, so installation is plugging in rather than troubleshooting.
Every closed ticket is surveyed. A partner reads every response. 99.5% come back positive.
Rule of thumb
Order the internet circuit the week the lease is signed. Carriers take six to twelve weeks. Nothing else on a move fails as often.
The relocation checklist From the shopEvery piece of gear we ship was configured and tested on a bench in Pell Lake first. Problems found here cost an afternoon. Problems found in your server room cost production.
The second-host storyWhat is included
Everything in the cloud planScheduled onsite visitsEmergency onsite responseHardware configured in our shop before it shipsServer, network and cabling workWi-Fi surveys and installation
"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm
Talk to a partner, not a sales script.
Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.
877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005