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Office IT relocation

A move is when you find out what your IT company is made of.

Internet that is not ready on move-in day. Phones that ring at the old address. A server that should have been retired instead of trucked across town. We plan moves so none of that happens to you.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Office move, from the wall of the shop
190 days: order the circuit, walk the space, decide the rack
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260 days: what moves, what retires, plan the phone port
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330 days: gear built and tested in our shop
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4Move week: one coordinator, rack, internet, phones, desks
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5Monday: people sit down and work
Circuit first. Always the circuit first.

Most moves do not fail because of the trucks

They fail because the IT planning was overlooked. From our relocation handout, the six places it goes sideways, and what each one costs.

Connectivity

Internet not confirmed before move-in. Teams arrive ready and cannot work.

3 to 5 days of downtime

Construction

Technology not planned before buildout. Changes required after walls close.

$500 to $2,000+ per room

Phone systems

VoIP not coordinated. Business calls fail to connect.

Lost revenue and missed calls

Server room

No cooling plan. Systems overheat and become unstable.

Risk of failure and data loss

Cabling

Not enough network drops per workstation.

Post-move rework at 3 to 5x the cost

Security

Server room left exposed during the transition.

Breach and compliance risk

Our 18-point relocation process

Every detail handled before move day, not after. The eight areas it covers:

Internet and network readinessWireless design and site validationStructured cabling and infrastructure planningConference room and AV readinessPhone and VoIP system transitionsMove-day coordinationServer room setup and protectionPost-move testing and verification

Every step is focused on one outcome: your business is ready to operate on day one. Ask for a complimentary relocation assessment and we will walk the space with you.

Ninety days out

Order the internet circuit. This is the single most common cause of a bad move-in day, because carriers take six to twelve weeks and nobody thinks to ask until the furniture is booked. We order it the week the lease is signed.

Walk the new space with us. Where the rack goes, how cabling runs, how many drops each room needs, where Wi-Fi access points go so the conference room actually works.

Sixty days out

Decide what moves and what retires. A server that is due for replacement should not be moved twice. A recently purchased backup appliance is a sunk cost worth a conversation before anyone throws it out. We will tell you which is which.

Phones: port the numbers, plan the cutover, make sure the old address stops ringing on the right day and not a day earlier.

Move week

Gear is configured and tested in our shop, then shipped and racked. One person from Midwest IT coordinates the carrier, the electrician, the cabling contractor and the movers, so you are not translating between five vendors. Day one, people sit down and work.

"Nobody notices a good move. People sit down, the phone rings, the printer prints. That is the whole review."

Nate Weigel, Protection Director

Questions people ask before a move

How far ahead should we involve IT?

Ninety days is comfortable. Sixty is workable. Thirty means overnight shipping and overtime.

The full answer
Who orders the internet at the new building?

We do, in your name, the week the lease is signed. We chase the carrier so you do not have to.

The full answer
Can our phones keep the same numbers?

Almost always. Porting takes planning; we schedule it so the old office stops ringing on the right day.

The full answer
Do you work with our movers and electrician?

Yes. One of us coordinates every vendor touching the network, so you have one number to call.

"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics

Moving in the next year? Start with a complimentary relocation assessment.

Tell us the date and the address. A partner will walk the space with you and give you the checklist, whether or not you hire us for the move.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.