Industries
IT for churches, schools and nonprofits
Volunteers on personal devices, donor data, and budgets that make every purchase count. We have supported businesses like yours since 2005, and we know where the trouble starts.
Every new client goes through the same sixty-day onboarding, each step its own ticket, most of it before the contract starts. Nobody wings it.
A first sixty days, ticket by ticket Gold Star survey"Thank you Draven! Speedy and problem solved right away!"
Kelly, insurance agencyMeet DravenWhat breaks, and when
Volunteers and part-time staff use personal devices to reach donor and member data. Without managed access, a lost phone is a data breach.
Nonprofit and education discounts on software are substantial and widely unclaimed. Licensing done right can fund the rest of the IT budget.
Sunday morning, the school day and the fundraiser are the busiest hours, and they are when the network and the streaming have to work.
Events. A gala, a camp registration day or a livestreamed service depends on a system that only gets used a few times a year and was last touched by a volunteer who has since moved on.
What we do differently
We support churches, nonprofit educational institutions, schools and community organizations. We claim the discounts, secure the donor data, and schedule work around the calendar that matters to you.
When a YMCA's event software needed a vendor on the phone, we got the vendor on the phone and stayed on until it worked. Their event went ahead.
What clients in churches, schools and nonprofits say
"It was great to have a conference call between Midwest IT and our software vendor to resolve this issue. Draven was persistent, resourceful and patient to solve the problem, and he did! I felt confident this issue would be resolved so I could have a successful event."
Ann, Geneva Lakes YMCAMeet Draven Gold Star survey"Thanks Mike for your patience and work to resolve the authenticator issue. Really appreciate you."
Lakeland ChurchMeet MikeA backup that has never been restored is a hope, not a plan. Ask for the date of the last tested restore.
What to actually test TechnologyMulti-factor on email but not on the remote gateway is a locked front door with the back door open. Do all of them.
Multi-factor everywhereCompliance, insurance and audits
Donor and member data falls under state privacy rules, and card processing for donations brings PCI requirements. Schools carry student privacy obligations. Grant funders and insurers increasingly ask about cybersecurity controls. We put the basics in place, claim every nonprofit discount available on the tools that provide them, and document the program so a board member or a funder can see it.
Your first sixty days with us
Claim the nonprofit and education discounts on every eligible tool and reassess the software budget.
Move volunteers and staff onto managed access to donor and member systems.
Walk the calendar for the year and prepare the systems behind each big event ahead of time.
Software we already know
Not on the list? Ask. We have probably seen it.
Stories from this kind of work
Questions we get asked
Are there nonprofit discounts we are missing?
Almost certainly. Microsoft, Google and many vendors offer them, and claiming them is one of the first things we do.
Our volunteers use their own phones and laptops. Is that a problem?
It can be. The fix is not to ban it but to give them managed access to the systems that matter, so a lost device is an inconvenience rather than a breach.
- A technician who knows your setup takes every request. Not a dispatcher, not a queue.
- Every closed ticket is surveyed and a partner reads every response.
- 99.5% of surveys come back positive.
- Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.
"It was great to have a conference call between Midwest IT and our software vendor to resolve this issue. Draven was persistent, resourceful and patient to solve the problem, and he did! I felt confident this issue would be resolved so I could have a successful event."
Ann, Geneva Lakes YMCATalk to a partner, not a sales script.
Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.