IT services in Iowa

Managed IT for Iowa businesses.

Iowa clients are on the cloud plan, supported remotely from Wisconsin with hardware shipped configured from our shop. Des Moines is one of the insurance capitals of the country, and insurance agencies and financial services firms are the industries we have supported longest, so Iowa is a natural fit.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

Beyond Des Moines, Iowa's economy is manufacturing, agriculture and the transportation that connects them: Cedar Rapids and Waterloo plants, Quad Cities logistics, and the professional firms around Iowa City and Ames.

Cities and metros we support in Iowa

Des Moines

Insurance carriers, agencies and financial services firms, and the professional services that serve them. E&O, cyber insurance and record-keeping requirements we already build for.

Cedar Rapids and Iowa City

Manufacturing, food processing and university-adjacent professional firms on the cloud plan.

Davenport and the Quad Cities

Manufacturing and logistics along the Mississippi, both sides of the river.

Sioux City, Waterloo and Dubuque

Agriculture-adjacent manufacturing and transportation. Dispatch-hour support and managed devices in the cab.

Ames

Engineering firms and university spinouts.

Counties

Polk CountyLinn CountyScott CountyJohnson CountyWoodbury CountyBlack Hawk CountyStory CountyDubuque County

Not listed? The cloud plan covers all of Iowa.

Iowa data and breach laws your IT has to satisfy

The Iowa Consumer Data Protection Act took effect on January 1, 2025, for businesses processing personal data of 100,000 or more Iowa consumers; it is one of the lighter state laws, without a private right of action, but it does expect a business to know what data it holds and to secure it. Iowa's breach notification law (Iowa Code 715C) applies to every business holding Iowa residents' data. Insurance licensees fall under the Iowa Insurance Division's data security rule, modelled on the NAIC standard, which requires a written information security program. We build that program for agencies and keep the documentation the Division expects.

How the cloud plan works in Iowa

Onboarding follows the same written sixty-day plan as every client: transition prep and hardware ordering thirty days out, discovery and software twenty days out, hardware installed a week before day zero, a kick-off, and a check-in at sixty days. Support is by phone and email to a technician, not a queue. Hardware is configured and tested in our Wisconsin shop and shipped ready to plug in, with a technician on the phone when it arrives. Project visits are quoted case by case.

Questions from Iowa businesses

We are an insurance agency in Des Moines. Do you understand our regulator's data security rule?

Yes. It follows the NAIC model, which requires a written information security program, risk assessment, controls and breach procedures. We build and document those for agencies.

How does hardware get to us in Iowa?

Configured and tested in our Wisconsin shop, shipped ready to plug in, with a technician on the phone when it arrives.

The Midwest IT helpdesk
Why people switch to us
  • A technician who knows your setup takes every request. Not a dispatcher, not a queue.
  • Every closed ticket is surveyed and a partner reads every response.
  • 99.5% of surveys come back positive.
  • Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.

"I could tell that the tech working on my computer tried multiple things until something worked. Love seeing that."

Alfredo, engineering firm

In Iowa?

Call 877-620-0026, option 2. A partner calls back the same business day.

Talk to a partner
"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage

Managed IT in Iowa, from people who get back to you.

Tell us where you are and what is going on. The cloud plan puts the same team on the line whether you are in Des Moines or Cedar Rapids.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.