Industries
IT for food manufacturing
Traceability records, line PCs in wet rooms, and audits that arrive without warning. We have supported businesses like yours since 2005, and we know where the trouble starts.
What breaks, and when
Traceability and lot records are the thing an auditor or a customer asks for on a bad day. They have to be backed up, restorable and findable in minutes.
Line and packaging PCs live in washdown environments and get treated accordingly. Hardware selection and a spares plan matter more than in an office.
Customer audits and certifications ask about IT security now, whether or not the plant thinks of itself as a technology business.
Label printing. When the label printer stops, the line stops. It is the most common emergency call we get from a food plant.
What we do differently
We support food supply and manufacturing operations outside FDA-regulated categories. The work is the same discipline we bring to any plant: isolate the line, back up the records, document everything, and be reachable when the shift starts.
We treat a label printer or a line PC as production equipment, with spares and a recovery plan, not as an office peripheral.
What clients in food manufacturing say
"Thought it was something I was doing and turns out a reinstall was needed. Appreciate you getting to me before day's end!"
Sean, packaging companyMore from the survey wall Gold Star survey"Awesome "Johnny on the Spot" service! You guys made a scary situation a lot easier to work through."
Debra, packaging companyMore from the survey wallA backup that has never been restored is a hope, not a plan. Ask for the date of the last tested restore.
What to actually test TechnologyMulti-factor on email but not on the remote gateway is a locked front door with the back door open. Do all of them.
Multi-factor everywhereCompliance, insurance and audits
Customer audits under GFSI-recognized schemes and buyer-specific programs increasingly include a technology section: access control, backups, and the ability to produce traceability records on demand. We make sure the records are backed up and restorable, the line systems are isolated from the office, and the documentation exists before the auditor arrives rather than after.
Your first sixty days with us
Back up the traceability and ERP data and prove a restore against a mock recall.
Put line PCs and label printers on a spares plan with a documented rebuild.
Separate the production network from the office network.
Software we already know
Not on the list? Ask. We have probably seen it.
Stories from this kind of work
Questions we get asked
Our customers audit our IT security now. Can you help us pass?
Yes. Most of what they ask for is the basics done properly and written down: backups, multi-factor, patching, access control.
Can you respond fast enough for a line stoppage?
Yes. Line-down calls go straight to a technician, and the spares plan means the fix is a swap, not an order.
- A technician who knows your setup takes every request. Not a dispatcher, not a queue.
- Every closed ticket is surveyed and a partner reads every response.
- 99.5% of surveys come back positive.
- Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.
"Thought it was something I was doing and turns out a reinstall was needed. Appreciate you getting to me before day's end!"
Sean, packaging companyTalk to a partner, not a sales script.
Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.