Home/Areas we serve/Lake Geneva

IT support for the Lake Geneva area

The IT company down the road from Lake Geneva.

Our office is in Pell Lake, ten minutes from downtown Lake Geneva. Since 2005 we have been the IT department for businesses around Geneva Lake, from insurance agencies and wealth managers to the YMCA, a church, an auto body shop and the tourism bureau.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

Why a local IT company matters here

Lake Geneva businesses have a shape that IT companies from Milwaukee or the Chicago suburbs do not plan for. Half the town runs on a season: hotels, marinas, restaurants and the businesses that serve them fill up from Memorial Day to Labor Day and need their networks, card readers and reservation systems to survive a holiday weekend, not a quiet Tuesday. The other half, the insurance agencies, advisors, law firms and manufacturers, are year-round, regulated, and cannot afford a slow morning.

Being ten minutes away changes what support means. A technician can be in your building before lunch. Hardware is configured in our shop on Park Street and driven over, not shipped. When you move offices, the person coordinating your carrier and electrician has stood in the building.

Lake Geneva area businesses we support

Visit Lake Geneva, the Geneva Lakes YMCA, Lakeland Church, Geneva Auto Body, Form Wealth, Koko Orthodontics and dozens of businesses that prefer not to be named on a website. Insurance agencies in Lake Geneva, Elkhorn, Delavan and Burlington. Manufacturers in the industrial parks along Highway 50 and 12. Contractors, transportation companies and nonprofits across Walworth County and over the state line into McHenry and Lake counties.

What clients around the lake say

Tyler's response time was quick and he solved the problem easily.
Stephanie, Visit Lake Geneva · Gold Star survey
Tyler Jonesabout Tyler Jones, Service Team
It was great to have a conference call between Midwest IT and our software vendor to resolve this issue. Draven was persistent, resourceful and patient to solve the problem, and he did! I felt confident this issue would be resolved so I could have a successful event.
Ann, Geneva Lakes YMCA · Gold Star survey
Draven Rutheabout Draven Ruthe, Service Team
Draven did an excellent job helping me troubleshoot my issue. He was helpful, responsive, and easy to talk to. I greatly appreciated his help!
Kim, Form Wealth · Gold Star survey
Draven Rutheabout Draven Ruthe, Service Team
Thank you for all your help Jamie! We did end up having a funeral for the printer. Only two people attended.
Kerri, Koko Orthodontics · Gold Star survey
Jamie Deeterabout Jamie Deeter, Service Director

Towns we serve from Pell Lake

Lake GenevaPell LakeGenoa CityTwin LakesWilliams BayFontanaWalworthBurlingtonElkhornDelavanKenoshaRacineAntiochRichmondMcHenryWoodstockMilwaukeeWaukeshaMadisonJanesvilleBeloitRockford

Walworth County, WI · Kenosha County, WI · Racine County, WI · Lake County, IL · McHenry County, IL · Milwaukee County, WI · Waukesha County, WI · Dane County, WI · Rock County, WI · Winnebago County, IL

Questions from Lake Geneva business owners

Do you come on site in Lake Geneva?

Yes. Lake Geneva, Williams Bay, Fontana, Genoa City and Twin Lakes are the core of our onsite plan. A technician can usually be there the same day.

Can you handle a seasonal business that is quiet in winter?

That is most of the lakefront. We plan infrastructure work for the shoulder season, size networks for the peak, and run seasonal staff onboarding and offboarding as a checklist every spring and fall.

We have an IT company in Milwaukee. Why switch to someone local?

Distance is the difference between a visit and a shipping label. If your current provider is doing well, stay. If you are waiting days for hands in the building, call us and compare.

Do you serve businesses across the state line in Illinois?

Yes. Antioch, Richmond, McHenry and Woodstock are within the onsite area, and we have clients on both sides of the line.

The Midwest IT office on Park Street, Pell Lake

In the Lake Geneva area?

Call 877-620-0026 or ask for a visit. We are ten minutes away.

Talk to a partner
"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm

Ten minutes from Lake Geneva.

Tell us where you are and what is going on. A partner will come and look.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.