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Industries

IT for aggregate and concrete

Scale houses, plant controls and dispatch, spread across pits that are not on any map. We have supported businesses like yours since 2005, and we know where the trouble starts.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

What breaks, and when

Scale houses and batch plants sit at the end of a gravel road with no fiber and sometimes no power for the network closet. Connecting them to the office reliably is a wireless engineering job.

Dispatch, ticketing and truck tracking have to work at every site, all day, or trucks sit. Plant control systems run on industrial hardware that has to be isolated from the office network.

Suppliers, transporters, precast and industrial chemical operations each have compliance documentation that lives in systems nobody wants to lose.

Dust, heat and vibration. Office equipment does not survive a scale house. Hardware selection and a spares plan matter more here than anywhere.

What we do differently

We serve aggregate suppliers, concrete and precast producers, industrial chemical operations and the transportation companies that move it all. We have built wireless links between buildings and across yards, and we know the difference between a network for an office and one for a plant.

One concrete client has rated us on more than a dozen tickets this year, and the word that keeps coming up is non-intrusive: the work gets done without getting in the way of the plant.

Compliance, insurance and audits

Mine safety and environmental records, scale certifications, ticket and load histories, and chemical handling documentation all have to be retained and producible. Plant control systems fall under the same guidance as any industrial control network: isolate them, monitor them, and never let office malware reach them. We design for that and document it.

Your first sixty days with us

01

Stand on every site with the equipment and design the links back to the office.

02

Isolate plant controls from the office network and put the scale house on hardware built for it.

03

Back up dispatch and ticketing and test a restore.

Software we already know

Command AlkonQuadrelASA RebarDispatch and ticketing systemsScale and batch plant controlsFleet and telematicsMicrosoft 365

Not on the list? Ask. We have probably seen it.

Questions we get asked

Can you connect a remote pit to the office?

Usually with a point-to-point wireless link or a carrier service, chosen after we have stood on the site with the equipment.

Our scale computer keeps dying. Why?

Because it is an office PC in a scale house. Industrial-rated hardware and a spare on the shelf solve it permanently.

The Midwest IT team and truck
Why people switch to us
  • A technician who knows your setup takes every request. Not a dispatcher, not a queue.
  • Every closed ticket is surveyed and a partner reads every response.
  • 99.5% of surveys come back positive.
  • Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.

"As always, efficient, non-intrusive and complete!"

Kurt, concrete supplier

In aggregate?

Talk to a partner who has already seen your software.

Talk to a partner
"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Great job." Leigh, Lake Geneva hotel"Problem fixed right away! Thank you." Grace, CISA Insurance"Great service, very fast to resolve the issue." Melissa, manufacturer"Thank you for always taking care of us!" Kerri, Koko Orthodontics"Great service, the tech stuck with the error until it was resolved." Kurt, concrete supplier"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm

Talk to a partner, not a sales script.

Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.