Office moves

Should the server move with us?

If it has years of life left, yes, carefully. If it is due for replacement, replace it into the new building rather than moving it twice. We will tell you which.

Answered by Pete Weigel, Partner

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

Two answers, depending on age

A server two years old moves. It is shut down cleanly, backed up first, transported by us and not in the back of a pickup, and brought up in the new rack with the network already waiting for it. A server five or six years old, or one already on the roadmap for replacement, should not move. Build the replacement in our shop, install it in the new building before the move, and migrate once. Moving old hardware twice is how a move turns into an outage.

Or nothing moves

Sometimes the move is the moment to stop having a server at all. If the applications can run hosted or in the cloud and the numbers work, the new office gets a firewall, a switch and Wi-Fi, and the server stays behind to be retired. That decision needs to be made early enough to migrate before the move, not during it.

Whichever way, the backup comes first

A full, tested backup is taken before the server is touched, and a restore is tried, so that if the hardware does not survive the drive, the business does. It is the one step on the move checklist that is never skipped.

We will tell you which

The relocation assessment looks at the server's age, what runs on it, the warranty and the roadmap, and comes back with one recommendation and a cost for each path. You choose with the numbers in front of you.

People also ask

How far ahead should we involve IT in an office move?

Ninety days is comfortable. Sixty is workable. Thirty means overnight shipping and overtime.

The full answer
Who orders the internet at the new building?

We do, in your name, the week the lease is signed. Carriers take six to twelve weeks and the order is the most common thing to fall through the cracks.

The full answer
Can our phones keep the same numbers?

Almost always. Porting takes planning; we schedule it so the old office stops ringing on the right day.

The full answer
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Not sure what to do with the server?

Ask for the assessment. One recommendation, with the numbers.

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