Office moves

What is the most common thing that goes wrong?

The internet circuit is not ready. Order it the week the lease is signed.

Answered by Pete Weigel, Partner

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

The circuit

In almost every office move that goes badly, the internet was not ready on move day. Everything else was: the desks, the phones, the cabling, the server. And none of it worked, because the carrier's install was three weeks out. The order was placed late because nobody owned it.

Second and third

Network drops not on the electrician's plan, so the drywall goes up and the cabling has to be surface-mounted or the wall opened. And the server moved in the back of someone's car, without a fresh backup, arriving with a failed drive.

The pattern

Every one of those is a timing problem, not a technical one. The fix is a written checklist with dates counted back from move day, an owner for each line, and a walk through the space before construction. That is what the relocation assessment produces.

What good looks like

The circuit is live and tested a week before the move. The cabling was in the plans. The server, if it moved, was backed up, restored as a test, and transported by us. Staff arrive on Monday, sit down and log in. The story of one of those moves is on the site.

People also ask

How far ahead should we involve IT in an office move?

Ninety days is comfortable. Sixty is workable. Thirty means overnight shipping and overtime.

The full answer
Should the server move with us?

If it has years of life left, yes, carefully. If it is due for replacement, replace it into the new building rather than moving it twice. We will tell you which.

The full answer
Who orders the internet at the new building?

We do, in your name, the week the lease is signed. Carriers take six to twelve weeks and the order is the most common thing to fall through the cracks.

The full answer
Midwest ITGold Star survey

"Per usual your response time is quick, and the determination of the issue and response had us back up and running in a very reasonable amount of time."

Andrew, trucking companyMore from the survey wall
Why people switch to us
  • A technician who knows your setup takes every request. Not a dispatcher, not a queue.
  • Every closed ticket is surveyed and a partner reads every response.
  • 99.5% of surveys come back positive.
  • Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.

"Another great job by Midwest IT. Our company just loves your fast response to our issues."

Client, 2024 survey

Want the checklist?

Ask for the relocation assessment. It is complimentary.

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99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
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