AI advisory

Who trains our staff to actually use it?

We do, on the tools you approved and with examples from your own work. Twenty minutes of real training changes adoption more than anything else in the budget, and it is the part most often skipped.

Answered by Ryan Sanders, Partnership Director

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

A licence is not a rollout

Handing out access with a link to the vendor's product tour is how a subscription becomes something you renew out of embarrassment. People do not fail to adopt these tools because they are difficult. They fail because nobody showed them a task from their own week being done a better way.

What the training covers

Which tools are approved here and which are not. What must never be pasted in. Three or four tasks from your actual business, done live. How to tell when the answer is wrong, which is the skill that matters most and the one vendors never teach. And who to ask when something is not covered.

Short, repeated, recorded

Twenty minutes, once, with a refresher a year later, recorded so new hires get the same thing. Clients on the advisory program also get a library of practical methods their staff can work through on their own time, kept current as the tools change.

The people already using it

Every office has two or three people quietly using AI well already. Find them and let them run the session. It works better than anything we could deliver, and it turns a policy from a restriction into permission.

People also ask

Which AI tools are our employees using right now?

Almost certainly more than leadership thinks. Between a staff survey, what is switched on by default in your tenant, and what your industry software has quietly added, we can establish a real starting point instead of an assumed clean one.

The full answer
Why are our technology costs going up if we are not using AI?

Because the security floor rose permanently, AI data centre demand is pushing up hardware, cloud and software pricing across the industry, and compliance now carries real documentation overhead. None of those require you to use AI.

The full answer
What is AI advisory, and what do we actually get?

An assessment of where AI fits your business, which platforms are safe for your data, a written policy, training, and software when you need it. It runs as a program with a named advisor, not a one-off meeting, and a login to our advisory library comes with it.

The full answer
Midwest ITGold Star survey

"Tyler was quick to respond. He took his time and resolved the issue. He was professional and didn't make me feel incompetent!"

Shawna, HR consulting firmMeet Tyler
Why people switch to us
  • A technician who knows your setup takes every request. Not a dispatcher, not a queue.
  • Every closed ticket is surveyed and a partner reads every response.
  • 99.5% of surveys come back positive.
  • Family-owned since 2005. 21 years in the same corner of Wisconsin, not going anywhere.

"Another great job by Midwest IT. Our company just loves your fast response to our issues."

Client, 2024 survey

Bought the licences already?

The training is the cheap part. Let us do it properly.

Talk to a partner
"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Draven was great!" Jake, insurance brokerage"Kristen is the best." Joe, engineering firm"Fast and very helpful, great service!" Amy, insurance agency"Perfect service. He knew exactly what to do." Brian, insurance agency"Matt was very helpful and friendly." Melanie, insurance agency"Tyler was very helpful today. Saved our day!" Kerri, Koko Orthodontics"Quick and efficient." Joe, engineering firm"Always respond quickly and get it done ASAP." Macy, law firm"Jamie did a spectacular job!" Anne, insurance company"Kristen was great!" Janet, manufacturer"You guys come through as always! Thank you so much!" Diana, CISA Insurance"As always, efficient, non-intrusive and complete!" Kurt, concrete supplier"Prompt and great service." Marilyn, insurance brokerage"Thank you Draven! Speedy and problem solved right away!" Kelly, insurance agency"Thank you Kristen!" Jim, engineering firm

Talk to a partner, not a sales script.

Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
Not for support requests. Clients: call the number or use Get connected.