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Protection

Your data is safe from inside and outside threats, and it will be there when you need it.

Backups we actually test. Recovery plans written down before the bad day. Security and compliance work that stands up to an auditor, an insurer or the SEC.

99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005

What protection means here

Too many businesses find out their backup was not working on the day they need it. Protection is the part of the job that is invisible until it is the only thing that matters, which is exactly why we treat it as the most important thing we do.

We back up everything, test the restores, and write down what happens on the bad day: who calls whom, what comes back first, how long it takes. Then we run the plan so the first time is not the real one.

"A backup that has never been restored is a hope, not a plan. We restore on purpose so the first time is not the real one."

Nate Weigel, Protection Director
Backup test schedule (the real one)
1Monthly: restore a random folder from a random day
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2Quarterly: restore a whole server somewhere else and log in
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3Yearly: run the written plan with the people in it, and time it
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4Every failed job goes to the queue, not an inbox
Written down every time. That log is what the insurer asks for.

How we choose security tools

Every IT company does protection. The question is how. Do they know the gaps in the products they sell? Do they pick the cheapest vendor to tick a box on a proposal? Do they look at the whole protection bubble, or read you a feature list? Our engineers choose the right technology, and that starts with the vendor: security certifications, how they hire, who owns them and whether that owner is a venture fund with an exit date. Then we look at the strengths and weaknesses of every tool so that they complement each other, because every product has a security gap. The job is knowing where each one is, understanding how it would affect your business, and closing it with the next tool over.

Before a security product goes in
1Vet the vendor: certifications, hiring, ownership
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2Map the gap every product has
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3Pick tools that cover each other's gaps
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4Test against your business, not a demo
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5Re-check as the threats change
Cheapest is not a strategy. Narrow gaps are.

Ahead of the threat, not behind it

Attacks are getting faster and cheaper to build. AI tools make them easier to use, quicker to program and available to people who could not have written them a year ago. Your IT company has to be on top of that, not reading about it after the fact. We have a dedicated team whose job is to stay ahead of threats, sometimes years in advance, so your business is ready for the next one instead of reacting to the last one. And when something changes that affects you, you hear accurate news quickly from an accountable partner, not a vendor newsletter.

Protected everywhere, from everywhere, still accessible everywhere

Your data lives in two places now, and each gets its own ring of protection.

Your cloud data

Multi-factor authenticationManaged detection and responseMicrosoft 365 backupsNext-gen email protectionOffsite recovery

Your business

Next-gen antivirus and 24x7 MDRHourly backups and onsite recoveryVPN and web filteringMonitoring and standardsUser education

Built against the threats we actually see: phishing and social engineering, hackers, disgruntled employees, competitors, and the occasional nation state that does not care how small you are.

Security and compliance

Multi-layered defense: endpoint protection, monitoring through a SIEM, email filtering, multi-factor everywhere, conditional access. For regulated clients we build the compliance program and the paperwork: cyber insurance questionnaires, SEC and FINRA record-keeping, and AI usage policies that let your team use Copilot without the auditor flinching.

Every closed ticket is surveyed. A partner reads every response. 99.5% come back positive.

What is included

Hourly backups with tested restores and long-term retentionOnsite recovery and offsite disaster hostingMicrosoft 365 backup, management and protectionEnterprise-grade multi-factor authenticationManaged detection and response, 24x7 monitoring and lockoutNext-gen antivirus and advanced email protectionWeb filtering, VPN and laptop encryptionUser education and security standardsWritten disaster recovery plans and second-host designCyber insurance questionnaire support, compliance programs, AI usage policy

Questions we get asked

How often do you test backups?

Restores are tested on a schedule and the result is logged, and every failed backup job lands in the helpdesk queue rather than an inbox. You can ask for the date of your last tested restore at any time.

The full answer
Can you help with our cyber insurance renewal?

Yes. The questionnaire is usually the first time a business discovers what it does not have, and we would rather find that together than have the insurer find it.

The full answer
Midwest IT team

When did someone last test your backup?

If you cannot answer, that is the answer. Call us.

Talk to a partner
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Another emergency taken care of by Mike at Midwest IT. I love his thoroughness in everything he does. And he is following up to make sure all stays working properly as well. Grateful he is following up, as we all know Microsoft can't wait to do another update that breaks more programs.
Debbie, manufacturerFrom a ticket survey, 2026
"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency"Ryan is great. Fixed my issue quickly and explained it thoroughly." Kelly, insurance agency"Tyler's response time was quick and he solved the problem easily." Stephanie, Visit Lake Geneva"Quick and to the point. Even gave an explanation at the end, which is nice to know." Alfredo, engineering firm"Mike is ALWAYS super helpful and quick to respond." Julie, automotive parts manufacturer"Quick response and handled our issue quickly as well." Chris, Plastech Engineering"Mike Chastain is always great!" Charlie, financial services"Justin did a great job as always. We love Midwest IT." Accounts team, manufacturer"Resolved it quickly without downtime. Thank you!" Karen, door and hardware company"Got it done quickly, puts up with my nerd quips." PS Supply"Draven was very helpful as always." Lizzy, Interstate Insurance Group"Kristen is always great. Friendly, efficient and patient!" Vicky, Reese Insurance"Service is excellent, quick to respond and quick to complete. Thank you!" Cheri, small business"Service was quick and the issue was resolved!" Kathy, insurance brokerage"Tyler did a great job of correcting the issue." Scott, automotive parts manufacturer"Tyler was quick and helped us fix the issue so we could get back to work!" Jessica, engineering firm"Mike was excellent help getting my DocuSign fixed." Connie, engineering firm"Tyler got to my request very quickly and resolved the issue within minutes." Nichole, insurance brokerage"Another great job by Midwest IT. Our company just loves your fast response to our issues." Client, 2024 survey"Draven responded fast and took care of the request right away. Great service!" Amy, insurance agency"Draven did a great job helping with multiple issues. Thank you!" Ginger, transportation company"Kristen is the best!" Grace, CISA Insurance"Jamie to the rescue! Thank you!" Kerri, Koko Orthodontics"Freakin' awesome!" Marilyn, insurance brokerage"Super fast and helpful." Jacinda, insurance brokerage"Prompt service, complete, understands our needs." Kurt, concrete supplier"Well done!" Kevin, manufacturer"Great, great, great. Fast, prompt, knowledgeable. Thank you!" Senada, insurance brokerage"Jim was great! Thank you!" Carol, insurance agency

Talk to a partner, not a sales script.

Tell us what is going on. A partner will call you back the same business day, look at what you have, and tell you honestly whether we are the right fit. No pricing pressure, no pitch deck.

877-620-0026 · Support option 1, Sales option 2, Billing option 3Existing client with an emergency? The same number reaches us after hours.Family-owned in the Lake Geneva area since 2005. We will still be here next year, and the year after.
99.5%of ticket surveys rated positiveNever explain twicethe technician who knows your setup takes every request20-min responseaverage on a new ticket, 2-hour commitment2 in 21 yearsservice staff who have left us. Family-owned since 2005
Gold Star survey

"Tyler got to my request very quickly and resolved the issue within minutes."

Nichole, insurance brokerageMeet Tyler
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